ADULT MEMBERSHIP TERMS & CONDITIONS

1. Your Membership Agreement

Your agreement starts when BX1 accepts your signed or electronically submitted membership application, or when you first use the membership, whichever occurs first. Your Membership Details record your selected plan, fees, payment schedule, start date, minimum term, class entitlement and any special conditions.

Any applicable direct debit authority records and authorises the relevant debit arrangements. It forms part of your agreement for payment method, timing and processing but does not change your membership entitlements or other conditions unless BX1 expressly confirms the change in your Membership Details.

If there is an inconsistency, the following order applies:

1. any non-excludable right or guarantee under applicable law;
2. any special condition recorded in your Membership Details;
3. any applicable direct debit authority, but only in relation to payment method, debit timing and payment processing;
4. these Adult Membership Terms & Conditions;
5. the General Club Terms & Conditions; and
6. promotional or general website material.

Statements made verbally do not vary your agreement unless BX1 confirms the variation in writing.

2. Eligibility, Health and Medical Clearance

You must give BX1 accurate information that may reasonably affect your ability to train safely. You are responsible for deciding whether you are medically fit to participate and for seeking advice from a qualified health professional if you are unsure.

BX1 staff and coaches are not medical practitioners and cannot diagnose a condition or determine your medical fitness. BX1 may require written medical clearance before allowing you to participate where there is a reasonable safety concern.

You must not attend or use the facilities if you have a contagious illness, an uncovered wound, or another condition that creates an unreasonable risk to you or another person.

3. Trial Options and Cooling-Off

BX1 offers trial and introductory options so prospective members can experience relevant services before choosing an ongoing membership.

BX1 does not provide a voluntary cooling-off period for adult memberships. This does not exclude any cooling-off, cancellation or other right that must be provided under the Australian Consumer Law or another applicable law, including any right that may apply to an unsolicited consumer agreement.

4. Plans and Class Entitlements

Your class entitlement is the entitlement stated in your Membership Details and may include:

• Minimum Commitment: one eligible class per membership week;
• 3-Month or 6-Month Plan: up to four eligible classes per membership week;
• BX1 Unlimited: no fixed class limit, subject to the timetable, booking rules, class suitability and capacity; or
• another entitlement expressly recorded in your Membership Details.

A membership week runs on the weekly cycle used by BX1's booking system. Unused weekly classes expire at the end of that cycle and do not roll over, accumulate, convert to credit or reduce your fees.

Where offered, additional classes may be purchased at the rate displayed at reception, in the BX1 Gym app or otherwise notified to you before purchase.

5. Bookings, Attendance and Missed Classes

All group classes and open-mat sessions must be booked through the BX1 Gym app or another booking method approved by BX1. A membership does not guarantee a place in a particular class, time slot or session.

You must follow the cancellation window displayed in the BX1 Gym app. A late cancellation or non-attendance may result in the booked class being treated as used. Repeated non-attendance or misuse of bookings may result in temporary booking restrictions.

Missed adult classes are not refundable, transferable or carried forward and do not create an entitlement to a make-up class, account credit or fee reduction.

6. Timetable, Coaches and Service Changes

Class times, class formats, coaches, training areas and capacity may change from time to time for operational, safety or staffing reasons. Current information is available in the BX1 Gym app or from reception.

A change to a particular class, coach or time is not a cancellation of your membership where BX1 continues to provide substantially the membership service you purchased.

If BX1 makes a substantial and ongoing reduction to the overall service included in your plan, and the change materially disadvantages you, you may contact BX1 to discuss an appropriate remedy. Nothing in this clause limits your rights under the Australian Consumer Law.

7. Public Holidays and Temporary Closures

Regular group classes are generally not conducted on public holidays. Membership fees are not reduced and class credits are not automatically issued for public holidays because memberships provide access to an ongoing service and timetable rather than a guaranteed class on each calendar date.

Private sessions may still be scheduled on public holidays. Please consult your coach, the reception team or the BX1 Gym app for availability and booking information.

BX1 may temporarily close or restrict part of the premises where reasonably required for repairs, maintenance, safety, emergencies, government directions or events outside BX1's reasonable control. BX1 will give notice where reasonably practicable and will comply with any remedy required by law.

8. Membership Fees, GST and Joining Fees

You must pay the fees and charges set out in your Membership Details and, where applicable, your direct debit authority. Unless stated otherwise, advertised prices include GST.

A joining fee may apply when you first join. A new joining fee may apply if you later rejoin after the period stated in the offer or Membership Details. Joining fees cover account establishment and onboarding and are not refundable for a change of mind.

If the law changes the applicable GST rate or requires a new tax or government charge, BX1 may adjust the affected amount from the date the legal change takes effect.

9. Direct Debit and Payment Authority

Recurring membership fees are paid in advance according to the payment schedule stated in your Membership Details and implemented through any applicable direct debit authority. You authorise BX1 and its nominated payment provider to debit amounts properly due under your agreement from your nominated bank account or card.

Your first payment is taken on the activation or debit commencement date stated in your Membership Details or any applicable direct debit authority. If no date is stated, the first payment is taken when your membership is activated. You must:

• ensure your nominated account supports the payment method;
• keep sufficient cleared funds available on each payment date;
• keep your account and card details current; and
• promptly tell BX1 if your payment details change.

Any direct debit service agreement or payment-provider terms presented to you when you give the authority also apply to payment processing. You remain responsible for membership amounts due even if a debit authority is cancelled or a payment method expires.

10. No BX1 Payment Surcharge

BX1 does not add a separate surcharge for payment from your nominated bank account or card. Your own bank or card issuer may impose charges under its agreement with you; those charges are not imposed or received by BX1.

11. Minimum Terms and Successful Scheduled Debits

An adult three-month minimum-term membership billed fortnightly requires 7 successful scheduled fortnightly membership debits. An adult six-month minimum-term membership billed fortnightly requires 13 successful scheduled fortnightly membership debits.

A three-month, six-month or other minimum-term plan continues for the minimum term and according to the payment schedule shown in your Membership Details and any applicable direct debit authority. A different minimum term or payment structure applies only where it is expressly stated in your Membership Details or, for payment scheduling and processing, an applicable direct debit authority.

Joining fees, failed-payment fees, freeze fees, transfer fees and other non-membership charges do not count as successful scheduled membership debits toward the minimum term. A failed, dishonoured or reversed debit does not count as a successful debit and must be brought up to date. A freeze pauses the minimum term as described in clause 15.

12. Failed or Dishonoured Payments

A fee of $11.88 applies to each failed or dishonoured debit. This reflects the payment-processing and administration cost associated with the failed debit and may be collected with the overdue amount or a later debit.

If a payment fails or an amount becomes overdue, BX1 may:

• notify you and request immediate payment;
• permit its payment provider to reattempt the debit in accordance with the applicable payment authority;
• suspend bookings and access until the account is brought up to date; and
• take reasonable steps to recover overdue amounts and reasonable external recovery costs properly incurred.

A suspension for non-payment does not pause the minimum term or remove your obligation to pay fees that continue to fall due. BX1 will not charge an amount that cannot lawfully be charged.

13. Family and Other Discounts

A family or other discount applies only while its stated eligibility conditions continue to be met. If the primary full-paying member cancels or the eligibility conditions otherwise cease, BX1 may remove the discount and charge the standard applicable rate after giving reasonable notice.

Discounts cannot be combined unless BX1 confirms otherwise in writing.

14. Changes to Membership Fees

BX1 will not increase your recurring membership rate during the agreed minimum term except to reflect a change required by law, tax or government charge.

After the minimum term, BX1 may change recurring fees for legitimate business reasons, including increased operating, staffing, rent, insurance, supplier, system or compliance costs. BX1 will give at least 30 days' direct written notice before an increase takes effect.

If you do not accept an increase that is not required by law, you may cancel by written email notice before it takes effect. In that case, the increased rate will not apply and you will not be required to complete the remaining minimum commitment, although amounts already due remain payable.

15. Membership Freeze

An adult recurring membership may be frozen subject to all of the following conditions:

• the request must be made in writing and sent by email to BX1 at least 7 days before the requested start date;
• a freeze cannot be backdated;
• each freeze must be for at least two consecutive weeks;
• the total freeze allowance is six fortnights in any rolling 12-month period unless your Membership Details provide a greater allowance;
• a freeze fee of $10 per fortnight ($5 per week) applies;
• normal fees automatically resume when the approved freeze ends; and
• you cannot start or continue a freeze during a cancellation notice period.

Any approved freeze during the minimum term extends the minimum term by the length of the freeze. A freeze is not a scheduled membership debit and does not reduce the number of payments or time remaining in the minimum term.

16. Cancellation Notice During the Minimum Term

The discounted membership rate is offered in exchange for completing the minimum commitment stated in clause 11 and your Membership Details, together with the payment schedule recorded in any applicable direct debit authority.

Except where these terms expressly provide otherwise or a non-excludable legal right applies, you do not have a contractual right to end the membership for convenience before completing the minimum commitment.

You may give BX1 30 days' written cancellation notice during the minimum term by email to BX1. The 30-day notice period starts when the email reaches BX1's email system and runs concurrently with the remaining minimum term. Giving notice does not shorten, cancel or reduce the minimum commitment.

Your membership will end on the later of:

• the date on which the 30-day written notice period expires; and
• the date on which all successful scheduled membership debits or other minimum-term payments stated in your Membership Details or, for payment scheduling and processing, any applicable direct debit authority have been completed.

If you want your membership to end as close as possible to the completion of the minimum term, you should give notice approximately 30 days before the expected completion date. For a three-month plan, this will generally be around the fifth successful fortnightly debit. For a six-month plan, this will generally be around the eleventh successful fortnightly debit. Exact dates depend on your membership start date and payment schedule, and you are responsible for confirming your expected completion date with BX1.

Failed, dishonoured or reversed payments do not count towards the minimum commitment and must be brought up to date. Any approved freeze extends the minimum term in accordance with clause 15.

If valid notice is received during the minimum term, the membership will not automatically continue beyond the termination date calculated under this clause. If notice is given too late to expire when the minimum commitment is completed, the membership and fortnightly payments continue only for the remainder of the 30-day notice period.

At your request, BX1 may agree in writing to accept a single payment equal to the remaining minimum-term membership fees. If accepted, that payment satisfies the remaining payment component of the minimum commitment but does not reduce the required 30-day notice period.

You may continue training until the effective termination date while your account remains financial and you comply with these terms. You cannot freeze the membership during a cancellation notice period.

Nothing in this clause limits any cancellation or other right that cannot lawfully be excluded, including a right arising from BX1's breach of the agreement or failure to comply with an applicable consumer guarantee.

17. Cancellation After the Minimum Term

If BX1 has not received valid cancellation notice, your membership automatically continues after the minimum term as an ongoing rolling month-to-month membership with no new minimum commitment. Membership fees continue to be debited fortnightly.

Once the minimum commitment has been completed, you may cancel the rolling membership at any time by giving 30 days' written notice by email to BX1. The notice period starts when the email reaches BX1's email system and cannot be backdated.

Membership fees continue during the paid 30-day notice period. Your final debit may be adjusted to collect the balance properly due through the termination date. You may continue training during the notice period while your account remains financial and you comply with these terms.

You cannot freeze the membership during the cancellation notice period, and any existing freeze ends when the notice period begins. Cancelling your bank authority, replacing your card or closing your app account does not cancel your membership. You must send the written email notice and follow up as described in clause 25.

18. Permanent Medical Incapacity or Bankruptcy

Permanent medical incapacity

You may request cancellation during the minimum term if, after joining, you develop a medical condition that permanently prevents you from safely using substantially all services included in your membership.

You must provide a current certificate or letter from a registered medical practitioner stating that the incapacity is permanent and that you cannot safely participate in the relevant services. BX1 may reasonably verify the document. You are not required to provide more medical information than is reasonably necessary to assess the request.

If the request is accepted, cancellation takes effect when BX1 receives sufficient evidence. You will not be required to complete the remaining minimum commitment, but fees and other amounts due up to that date remain payable.

Bankruptcy

You may request cancellation during the minimum term if you become legally bankrupt after joining. You must provide an official bankruptcy notice, National Personal Insolvency Index extract or other satisfactory evidence issued by the Australian Financial Security Authority.

Financial pressure, reduced income, changed employment or an assertion of hardship without formal bankruptcy evidence does not create a separate contractual right to cancel without the notice and fees otherwise applicable under these terms.

Temporary conditions and personal circumstances

Temporary illness or injury, travel, relocation, changes to work or study, changes in personal commitments and general financial difficulty do not qualify under this clause. The ordinary freeze, transfer and post-minimum cancellation provisions remain available where their conditions are met.

Nothing in this clause limits any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

19. Prepaid Memberships

A prepaid membership is sold for a defined access period at the discounted prepaid price shown at purchase. Except where expressly stated in your Membership Details or required by law, prepaid membership fees are non-refundable and non-transferable.

No refund, credit or extension is provided merely because of a change of mind, non-attendance, travel, relocation, changed work or personal commitments, dissatisfaction with a particular timetable or coach, temporary illness or injury, or financial difficulty.

If a refund, credit or other remedy is required by law, BX1 will provide only the refund, credit or remedy required by that law. Nothing in this clause limits a right or remedy that cannot lawfully be excluded.

A prepaid membership ends on its stated expiry date and does not automatically renew unless you expressly agree to a new membership.

20. Membership Transfer

BX1 may permit one transfer of a recurring minimum-term membership to another eligible person before the minimum term ends. A transfer is not automatic and is effective only when BX1 gives written approval.

The proposed transferee must:

• not be a current BX1 member;
• not have held a BX1 membership during the previous 12 months;
• meet the eligibility conditions for the plan;
• complete BX1's application and payment process;
• accept the remaining minimum term and applicable membership conditions; and
• pay the transfer or joining fee disclosed before the transfer is completed.

A membership cannot be transferred after the minimum term, during a cancellation notice period, or where it is a foundation, promotional, family-and-friends or other non-transferable plan. BX1 may refuse a transfer on reasonable eligibility, safety, payment-history or prior-conduct grounds.

21. Access, Conduct and Club Rules

Your membership is personal to you. You must not share access credentials or allow another person to use your membership.

You must comply with the General Club Terms & Conditions, reasonable staff directions, safety rules and booking requirements. BX1 may suspend access where reasonably necessary because of overdue fees, safety concerns, serious or repeated misconduct, or a material breach of the agreement.

Where appropriate, BX1 will tell you the reason and give you a reasonable opportunity to respond or remedy the breach. Immediate action may be taken where reasonably necessary to protect a person, property or the operation of the club.

22. Cancellation or Termination by BX1

BX1 may terminate your membership immediately for serious misconduct, violence, threats, harassment, deliberate property damage, significant safety breaches, fraud, unlawful conduct, or conduct that places another person at material risk.

For another material breach, including persistent non-payment or repeated failure to follow reasonable club rules, BX1 may give written notice and a reasonable opportunity to remedy the breach where the breach is capable of remedy.

If BX1 terminates because of your breach, amounts accrued to the termination date and reasonable loss caused by the breach remain payable, subject to applicable law. If BX1 ends the membership for reasons unrelated to your breach, future membership charges will cease and BX1 will refund any amount paid for services it will not provide.

23. Training Risk and Consumer Rights

Boxing, martial arts, fitness, strength training, sparring and related activities involve inherent physical risks. The safety rules, acknowledgements and any permitted recreational-services warning applying to participation are set out in the General Club Terms & Conditions.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or another law where it would be unlawful to do so.

24. Privacy, CCTV and Images

BX1 handles personal information in accordance with its Privacy Policy and applicable privacy law. CCTV may operate on the premises for safety, security and incident management.

BX1 will not treat your membership agreement alone as consent to use an identifiable image of you for general marketing. Any promotional image or recording will be handled under a separate consent or another lawful basis described in the Privacy Policy. Photography, video or audio recording by members or visitors requires prior permission.

25. Written Notices and Contact Details

You must keep your email address, mobile number and payment details current. BX1 may send membership notices to the most recent contact details you have provided.

All cancellation notices and all freeze, medical-incapacity and bankruptcy requests must be made in writing and sent by email to BX1. Verbal notice to a coach, reception team member or another person does not constitute a cancellation or freeze request.

A notice or request is received when it reaches BX1's email system, provided the message clearly identifies you, your membership and the action requested. It cannot be backdated. You are responsible for sending it to the correct email address, retaining a copy and checking that BX1 has acknowledged it.

BX1 ordinarily acknowledges cancellation and freeze requests within 5 business days. If you do not receive an acknowledgement within that time, you must promptly follow up with reception. This follow-up responsibility does not change the original receipt date of a valid email that can be shown to have reached BX1's email system.

26. Changes to These Terms

BX1 may update these terms where reasonably necessary to:

• comply with a change in law or regulatory guidance;
• address a safety, security, technology or payment-system requirement;
• correct an error or clarify wording; or
• reflect a reasonable change to BX1's services or operating practices.

BX1 will give at least 30 days' direct written notice of a change that materially disadvantages you, unless an earlier change is reasonably required by law or for urgent safety or security reasons.

If a change materially disadvantages you and is not required by law, you may cancel by written email notice before it takes effect without being required to complete the remaining minimum commitment. Fees and other amounts already due remain payable.

27. Complaints, Severability and Governing Law

If you have a concern, please contact BX1 first so we can try to resolve it promptly. You may also contact NSW Fair Trading or exercise any other right available to you. These terms do not require you to submit to mandatory arbitration before bringing a claim.

If any provision is invalid or unenforceable, it is to be read down to the minimum extent necessary or severed. The remaining provisions continue to apply.

Your agreement is governed by the laws of New South Wales and the applicable laws of the Commonwealth of Australia. You and BX1 submit to the courts and tribunals that have jurisdiction in New South Wales.